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Student Insights: Overholt follows work-MBA dream

  • MBA Alvernia

Steven Overholt.We recently surveyed our MBA students to learn where they are in their career and asked what advice they have for those considering earning an MBA. We’ll share their thoughts periodically on this blog to help you decide if you should enroll in an MBA program. Here are a few insights from MBA student Steven Overholt, a customer solutions/retention specialist at Comcast Cable in Reading, Pa.

An MBA can give students an education based on real work experiences. Theory and practice combine to give students a full picture of the roles and responsibilities of being a business leader. Even before graduation, MBA students can apply their classroom knowledge in the workplace.

Steven’s MBA education has started to benefit him professionally at Comcast, where customer service and communications skills are essential.

Why did you decide to pursue an MBA?

To further my career and open more doors to additional opportunities.

What advice would you give to someone in your field who is considering getting an MBA?

Don’t ever think it is too late to pursue your MBA. It is never too late and obtaining it while working full-time is possible and definitely worth the time and effort.

Do you have an example you can share of a time when you were able to apply something you’d learned in class to your current position?

When dealing with customers on a daily basis I can say the education I have received has helped be better connect with and resolve customer concerns to not only better the relationship between the customer and my company, but also better equip myself for future similar interactions.

What is an academic skill (writing, oral communication, critical thinking) you believe is the most important skill that every business professional should possess, no matter what stage in his or her career?

Communication is key regardless what line of business one may pursue. Being able to keep an open line of communication will prove beneficial regardless what career one may pursue.

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